
State Farm® Insurance Agent Chelly Gonzalez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
gabriella melgoza
April 25, 2025
"Always very helpful...answers every question I need ...great customer service"
Ida Williams
April 16, 2025
"The agents at this office are always very helpful if question they don't know will check and call back."
"Thank you, Ida, for your wonderful feedback! I'm happy to hear that our team is always helpful and ensures you get the answers you need. If you have any more questions or need assistance, feel free to reach out. We're here to help!"
Rodrigo Contreras
April 10, 2025
"Rebeca dio muy buen servicio. Fue muy amable y me ayudó en mi proceso, la recomiendo gracias Rebeca!"
"¡Gracias, Rodrigo! Me alegra saber que Rebeca te brindó un servicio tan amable y útil. Estamos agradecidos de tenerla en nuestro equipo. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
Jose Jimenez
April 3, 2025
"Muchas gracias Rebeca🙏 por el servicio y ese gran profesionalismo con el que me apoyaste."
"¡Gracias, Jose! Me alegra saber que estás contento y satisfecho con el servicio que Mayra te brindó. Nos enorgullece contar con un equipo tan dedicado. Si necesitas más ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ti!"
Heriberto Vargas
March 25, 2025
"Tengo más de 15 años con State Farm. Aquí en la agencia de Chellt llevo 10 años. Todas muy amables, el servicio al cliente es muy bueno. Martha es la que más me ayuda muy comprensible siempre atendiendo con una sonrisa ofrecen un café o té juntamente con galletas."
"¡Gracias, Heriberto! Nos alegra saber que llevas tanto tiempo con nosotros y que has tenido una experiencia tan positiva en nuestra oficina. Martha y el equipo están encantados de poder ayudarte y hacerte sentir bienvenido. Siempre estamos aquí para cualquier cosa que necesites. ¡Esperamos seguir sirviéndote por muchos años más!"
Nacho Pineda
March 24, 2025
"Honestamente estoy muy contento con Martha Montoya. Es muy atenta y explica las polizas con Todo detalle. Tengo mi seguro de vida para dejar a mi familia protegida y acabo de abrir mi cuenta de ahorro. Estoy muy feliz gracias"
"Gracias por su valoración positiva. Todo nuestro equipo incluido Martha se esfuerza por brindar el mejor servicio posible, y nos alegra saber que se notó. "
Adela Gamboa
March 24, 2025
"Estoy muy feliz con mi agente Martha te exploca con facile y detalle. Mi esposo y yo tenemos segura de Vida y acabo de abrir mi cuenta de ahorro estoy muy feliz con esta decision."
"Feliz Lunes Adela. Muchísimas gracias por avisarnos de la experiencia con Martha. Me alegro saber que le podíamos ayudar con varias cosas :)"
Luis Gerrero
March 24, 2025
"Rebeca es una persona muy amable y eficiente. Me ayudo mucho con un asunto adonde ella si pudo ayudarme. Aprecio mucho la ayuda!"
"Luis, le agradezco por tomar su tiempo para avisarnos de su experiencia con Rebeca :)"
Javier Hernandez
March 22, 2025
"The agents go through every step with you. Great and friendly people."
"We’re so happy to hear this Javier! Happy Friday and please let us know how we can assist :)"
Carlos Chacon
March 13, 2025
"I went in today to start my policy. I met Chelly Gonzalez. She was nice. My agent was Vanessa. She's a sweet heart! Over all great customer service and very professional."
"Thank you, Carlos, for your wonderful feedback! I'm delighted to hear that you had a positive experience with our team. Chelly and Vanessa are indeed fantastic, and I'm glad they could assist you with your policy!"
maria gamez
March 11, 2025
"Agradezco mucho el servicio de esta oficina. Me ayudó Rebeca y fue muy linda conmigo. Fue muy útil y me encantó la atención que me dio. También aprecio a Martha y la ayuda anterior que me ha dado."
"Me alegro saber que le atendieron bien. Le agradecemos su lealtad y oportunidad asistirle:) "
Lydia Flores
March 10, 2025
"Great service, met with Vanessa went over my policies. Vanessa was very detailed, made sure i understood everything. Have been and will continue to be a happy customer for years to come ."
"Thank you, Lydia! I'm glad to know that Vanessa provided you with such detailed and clear explanations of your policies. It's wonderful to have you as a loyal customer, and we're here to assist you with any future needs or questions. Looking forward to serving you for many more years!"
Jacobo Holguin
March 8, 2025
"Lo Que MAs me gusto es la atencion al cliente de Sarahi Payan y el precio que us me Deron gracias"
"¡Gracias, Jacobo! Estoy muy contenta de que hayas disfrutado de la atención al cliente de Sarahi y que el precio haya sido de tu agrado. Nos esforzamos por ofrecer un servicio excepcional y precios competitivos. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
samantha ruelas
March 7, 2025
"Martha is the best agent ever! She portrays State Farm's values! Due to my experience, I will definitely refer any of my friends or family to her agency! She informs me of my decisions and walks me through them step by step! She responds to any issues in a timely manner and has immense patience."
"Hi Samantha, thank you for allowing her to assist you and I’ll be sure to let her know as or will make her Friday a great one!"
Luis Valenzuela
March 6, 2025
"hi they are great about anything that I have come across they resolve my problems"
"Thank you Luis! Always a pleasure when you come into the office :)"
Nereyda Rivera
February 28, 2025
"Great experience in State Farm. The agent Vanessa very knowledgeable about the insurance. Great customer service."
"Amazing to hear! Thank you Nereyda :) Have a great Friday "
Katherine Bonilla
February 26, 2025
"I called in and Rebeca assisted me with the question that I had about the discount for a student having good standing at their university. I really love how patient she was with me in answering all my questions. She even went through what the process was going to look like in terms of making sure that this matter follow through. She was very sweet and very easy to talk to, and I found myself comfortable with her. She had very positive attitude, which I very much appreciated :)"
"Hi Katherine, I’m so glad you were able to enjoy the goodies. We are glad that you allow us to assist you. Appreciate you :)."
Kimberly Ocegueda
February 26, 2025
"Such a pleasure to be helped by Martha , she is such an amazing help especially with my parents whenever they need it ! :’) thank you so much !"
"Thank you, Kimberly! I'm so happy to hear that Martha has been such a great help to you and your parents. Her dedication to providing excellent service is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out!"
patricia hisle
February 20, 2025
"I have been with State Farm for 4 years and I love it here. Every time I have questions they are able to help me and better understand my insurance. They are always very nice and attentive. I recently had a claim and Vanessa is helping me along the way with getting everything situated. Very happy to be with State Farm."
"Thank you, Patricia, for your wonderful feedback! I'm glad to know that our team has been able to assist you with your insurance needs over the past four years. It's great to hear that Vanessa is providing the support you need with your recent claim. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
Ana cecilia Pérez lopez
February 19, 2025
"Excelente servicio, muy amable la srita Sarahí, se toma su tiempo para explicar cada detalle y salir de ahí sin alguna duda, además es muy atenta y en cuanto al seguimiento de un accidente, todo perfecto, en tiempo y forma y hasta me dieron un vehículo para poder continuar con mis actividades mientras arreglaban el mío. Lo recomiendo ampliamente así como los productos que venden como es el del seguro de vida, los precios son muy factibles y se acomodan a mi ingreso. Felicidades a todo el equipo de "State Farm"."
"¡Muchas gracias, Ana Cecilia, por tus amables palabras! Nos alegra saber que Sarahí pudo asistirte de manera tan detallada y atenta. Nos enorgullece ofrecer un servicio que te deja sin dudas y que te apoya en momentos importantes como un accidente. También nos complace que encuentres nuestros productos, como el seguro de vida, adecuados para tus necesidades. Estamos aquí para ayudarte en cualquier momento que lo necesites. ¡Gracias por recomendarnos!"
Juana Garcia
February 19, 2025
"Estoy muy contenta con el services de Martha. Estoy bien satisfaction con la explication de las coberturas. Acabo se asegurar mi carro Nuevo 2025 Toyota y tambien entendi la importancia de seguro de vida. Martha explica con paciencia y contesto todas mis preguntas. Muchas gracias por su amabilidad. Mejor services al cliente."
"Juana, nos da mucho gusto escuchar que Martha le ayudo y que esta contenta. Muchas Gracias por sus bonitas palabras :)"
Roberto Cordova
February 18, 2025
"Me llamo Roberto y estoy muy contento con la agencia de Chelly. Martha es muy paciente en explicarme mis coberturas aunque hoy no me quizo abrir la puerta 😂. Tengo mi aseguranza de casa y hou vene a agregar mi 4th carro. Siempre que vengo salgo mas contento que cuando entre. Muchas gracias."
"Thank you Roberto, Gracias Roberto :). Nos felicita saber que esta contento! Feliz Día y gracias por su tiempo."
Xavi Ramirez
February 14, 2025
"Came in to get auto insurance and walked out with auto and life insurance. Martha explained everything with such passion that i didn’t want to leave uninsured. She explained everything so clearly and she is very knowledgeable and professional. Ask for her I’m very happy with her attention to detail as well."
"Thank you, Xavi, for sharing your experience! I'm glad to hear that Martha's passion and expertise made such a positive impact. Her attention to detail and professionalism truly shine through. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Esequiel Becerril
February 13, 2025
"Good service, professional all the way, thank you"
"Thank you, Esequiel, for your kind words! I'm glad you found our service professional. If you have any questions or need further assistance, feel free to reach out."
Kandy Fiallos
February 11, 2025
"I recently had the pleasure of working with a State Farm Insurance agent Vanessa who is incredibly friendly and efficient, she made the insurance process a walk in the park making my experience outstandingly easy. I was not looking forward to looking for new car insurance but Vanessa made us feel comfortable right from the beginning and was extremely knowledgeable! I received more than I expected and I’m highly satisfied with the outcome! Thank you Vanessa for going above and beyond and finding the but options for me and taking your time to answer all of my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first ."
"Thank you, Kandy, for sharing your experience! I'm glad Vanessa made the insurance process so smooth and enjoyable for you. Her dedication to providing exceptional service and addressing all your questions is truly appreciated. We're happy to have exceeded your expectations and are grateful for your recommendation. If you need any further assistance, feel free to reach out!"